HONEYBANK GROUP DATA PROTECTION POLICY AND PRIVACY NOTICE

Last updated: 14th May 2018

This policy applies to all of the Honeybank Group businesses (www.honeybank.co.uk); Acting Animals (www.acting-animals.co.uk); Animal Consultant (www.animal-consultant.co.uk); Animal Roadshow (www.animal-roadshow.co.uk); Bird Control Company (www.bird-control-company.co.uk); Falconry School (www.falconry-school.co.uk); Flat Caps and Ferrets (www.ferret-racing.co.uk); Rabbit Control Company (www.rabbit-control-company.co.uk)

Under the GDPR (General Data Protection Regulation) you have the following rights regarding your data:

The right to be informed;
The right of access;
The right to rectification;
The right to erasure;
The right to restrict processing;
The right to data portability;
The right to object;
Rights in relation to automated decision making and profiling.

If you would like to find out more about your rights under GDPR, or to report a breach, contact the ICO (Information Commissioner’s Office), ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

ICO helpline 0303 123 1113

Further contact details for the ICO can be found at ico.org.uk/global/contact-us/helpline/

Changes to Our Privacy Policy

Honeybank Group may update its Privacy Notice from time to time, and so you should review this Notice periodically. When our privacy notice is altered in a material manner, we will update the “last modified” date at the top of this Privacy Notice. Changes to our Privacy Notice are effective when they are posted on this page.

If you have any questions about this Privacy Notice, the practices of this site, or your dealings with this website, please contact James McKay at james@honeybank.co.uk

If at any time you feel that there is an issue with the way Honeybank Group handles your data, you can contact the ICO (Information Commissioner’s Office).

Links to Other Websites

Honeybank Group is not responsible for the practices employed by websites linked to from any Honeybank Group website, nor the information or content contained in them. Please remember that when you use a link from Honeybank Group to another website, our Privacy Notice is no longer in effect.

Your browsing and interaction on any other website, including those that have a link on our website, is subject to that website’s own rules and policies. Please read those rules and policies before proceeding.

Notifying you of Changes to this Notice

If there is a change to Honeybank Group privacy notices or how we use your data, we will contact you via email, written or hard copy, or through conspicuous posting of the notice on our social media channels.

Honeybank Group reserve the right to determine the form and means of providing notifications to you, and you may have opted out of certain means of notification as described in this Privacy Notice.

Emergency Contact Information

Emergency Contact information is collected solely for use in an emergency, should Honeybank Group need to contact your next of kin etc. or give this information to the emergency services. This is the only information we will share with a third party, and only in the context of an emergency.

Phone Numbers

Honeybank Group may, from time to time, use your phone number to contact you about urgent matters or to inform you of a (potential) problem. Honeybank Group will only contact you via phone if the matter is of an urgent nature, or you have given us specific permission to do so.

If you do not wish Honeybank Group to contact you in this way, please inform us by emailing james@honeybank.co.uk

Honeybank Group Mailing List

Honeybank Group may send direct marketing emails informing you of new, future or alternative services via our own e-mail services.

As a new client or customer, or enquirer about one of our services, you will be invited to join the Honeybank Group email list. At this point, you will be given the option to opt-in; subscription preferences may be changed by you at any time.

Existing Honeybank Group clients and customers will automatically continue to receive emails, unless you have opted out; will can change your subscription preferences at any time.

How Honeybank Group Uses Your Contact Information

When making an enquiry, or purchasing goods or services either by phone, email or on paper, you will be asked to give consent for our contact. In doing so, you are agreeing to your email and phone number being used by Honeybank Group to inform you of changes to products and services directly relating to the service/goods in which you have expressed an interest.

You may decline to submit any or all of your contact details to Honeybank Group; this may mean that Honeybank Group is unable to provide certain services/good/information to you.

Personal Data Collected at the Time of Bookings, Enquiries & Sales

By definition, certain personal data is collected by Honeybank Group at the time of bookings, enquiries and sales. This information is for the purposes of fulfilling your enquiry/purchase etc.

All information gathered by Honeybank Group is kept securely, and treated as confidential. Other than in an emergency (as previously detailed) information and data held by Honeybank Group will never be shared with any third party.

Information submitted in paper form may also be stored securely in digital form for the purposes of marketing and sales/services fulfilment. Honeybank Group have an opt-in for this, as well as an opt-out for digital. Paper/hard copy communications will be kept by Honeybank Group until our service/sales/enquiries are fulfilled, at which time the paper/hard copy document will be destroyed.

If at any time you wish to amend your data held by us, review how it is used, or wish to request its deletion, please contact Honeybank Group via e-mail james@honeybank.co.uk

You may decline to submit any personally identifiable information to Honeybank Group in which case Honeybank Group may not be able to provide certain services/goods or information to you.

Cookies and IP Addresses Collected by this Website

We may store information about you using cookies (files which are sent by us to your computer or other access device) which we can access when you visit our site in future. We may also collect your device’s IP address as part of the basic functioning of this website. We do this to allow the website to function properly and to collect anonymous information about how this website is used, through Google Analytics.

If you wish to stop or control the use of cookies on your browser, please refer to your browser’s settings for cookies. More information on how to do this can be found on the website All About Cookies and on the Information Commissioner’s website

Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.